Our team of highly skilled healthcare professionals work collaboratively with the Local Authoritiesand Community Healthcare Professionals including GPs and voluntary organisations to deliver personalised care tailored to each individual's unique needs. We strive to create a welcoming and supportive environment where clients feel heard, understood, and empowered to take control of their health and wellbeing. Through evidence-based practices and cutting-edge technology, we aim to ensure that every client receives the highest standard of care. At GDB Healthcare Services Ltd, our goal is to help individuals achieve optimal physical and mental wellness so they can live their lives to the fullest potential.

Our Values: Compassion, Integrity and Empowerment.

Compassion-we are not only passionate about our care services but also compassionate about people’s unique needs and will go extra miles to meet their needs.

Integrity- At GDB Healthcare Services LTD, our quality is our honesty, ethical responsibility always even at difficult times and when no one is there to watch us. We strive to do the right thing and when we are not sure we will ask, and our values guide our practice. We uphold inclusion and equity with transparency and confidentiality.

Empowerment- GDB Healthcare Services believes in trauma informed care and will listen, involve families to tell us their story, where they are at in their lives and where they would like to be in the future. This gives us the opportunity to work with them to create bespoke care plans that empower them to be in control of the health and wellbeing and access resources available to them as a result receive better outcomes.

Our Ethos/Core Values:

● We adhere to the required standards within the health and social care regulations and directives from key stakeholders, ensuring we develop our procedures and processes in full accordance with these.
● We continually promote our service users’ choices and individuality, acknowledging and positioning their rights at the forefront of our care.
● Service users are actively encouraged to express their individuality and preferences in all aspects of life.
● All complaints are taken seriously and investigated thoroughly, and we won’t hesitate to take any necessary action to improve the quality of our services.
● We encourage the inclusion of family and friends in the service users’ care plans with enthusiasm.
● We promote, increase awareness, and seek to educate about our organisation’s ambitions.
● Service users are motivated and have free will to be independent members of society, enjoying access to their local community and resources.
● We strive to deliver exceptional care quality through collaborations with regulatory agencies, professional bodies, local communities, and service users.
● The high-quality standards of domiciliary care services we provide enable more people to remain independent within their homes.
● We constantly deliver exemplary practice, maintaining high standards of training and care to ensure this.
● We deliver a variety of services, reflecting the necessary changing needs of the individual service user.
● Dignity, safety, and privacy are prioritised for our service users. For example, we will ask them how they would like to be called and seek consent about who should be involved in their care among their friend and family members. Information will be share as need to know basis to avoid breaches of confidentiality. For this reason, GDB Healthcare Services is ICO registered.
● Only highly qualified carers and experienced support staff are employed by us, ensuring an excellent workforce.
● Our care services are homely and, above all, caring, safe, responsive, effective, and well-led for the service user.
● We will ensure that children, young people, and their families are actively involved in the planning and delivery of services.
● We will always put the child at the centre of everything we do and consider all aspects of their care, rather than focussing on just the medical condition.
● We will also support their families and enable them to lead as normal life as possible.
● We will ensure we hold regular reviews, considering children’s care plans that will need to be adapted as they mature and grow through childhood.

● We place importance on and ensure we meet all Fundamental Standards, including:
○ Safeguarding
○ Duty of candour
○ Person-centred care
○ Staffing requirements
○ Safety
○ Dignity
○ Respect
○ Consent
○ Nutrition

Social Values:
We work in partnership with children, young people, their families, and other professionals in a flexible, holistic way, to ensure their safety and independence and to enhance their skills, abilities and relationships.

We provide individualised support in social, recreational, voluntary, and supported employment environments and always put the individual at the heart of everything that we do.

We will educate the families in effective recycling; the use of public transport as supposed to driving.

Staff will be encouraged to share care when appropriate and use public transport whenever possible.